While OREMC has suspended disconnects and late fees until Friday, April 17 due to the COVID-19 (coronavirus) pandemic, our consumer-members are encouraged to contact Customer Service at 800-262-5131 to make payment arrangements to avoid a higher balance when disconnects and late fees are reinstated. These are not bill waivers, you are being charged for your usage. Funds are available to both our Georgia and Florida consumer-members to specifically help with utility bills during this difficult time.

Georgia Assistance
The Georgia Legislature has passed the CARES Act boosting funding for home utility bills. As of April 1, 2020, eligible households can apply for cooling assistance of $350 to $400 toward their energy costs. Eligibility is based on household income. Applications for assistance can be made through your local Community Service Agency. Visit http://www.georgiacaa.org/membership/agency-finder/ to connect with the agency serving your county.

Florida Assistance
Florida also has a low income energy assistance program. Eligibility is based on number of people in the home and household income. For more detailed information and to connect with the Community Action Agency in your county please visit www.FloridaJobs.org/LIHEAP

Other Funding Assistance
Our updated listed of agencies also lists additional agencies offering financial assistance in your area.